It’s always exciting when a customer makes an order! But with manual data management, it can be hard not to double-book equipment in the moment or accidentally promise a service that cannot be fulfilled. It’s happened to us all before when arranging social plans – but should never happen when managing an equipment rental business.
Digitizing and automating enquiry, order and invoice generation eliminates the chance for this type of human error. Our enterprise class software solution, TRACS, automates the process of searching for and ring-fencing tendered for items. Equipment is then held and cannot be tendered for or re-committed elsewhere until a customer confirms the order – once it’s booked, it’s booked!